What we collect
We collect information you provide to us directly — including your name, email, phone number, delivery address, ID verification details, and payment information — and information generated through your use of the platform, such as bookings, messages, and device data.
How we use it
Your information is used to operate the platform: creating your account, processing bookings and payments, verifying identity, arranging delivery, providing customer support, and communicating with you about your activity on Designerex.
Sharing
We share limited information with lenders and renters as required to complete a booking (for example, delivery address). We also share information with service providers who help us run the platform, including payment processors and delivery partners.
Storage & security
Your data is stored on secured infrastructure. We apply reasonable technical and organisational measures to protect it, but no system is completely secure.
Your rights
You may access, correct, or request deletion of your personal information by contacting us. Some information must be retained to meet legal or tax obligations.
Cookies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used.
Contact
Privacy enquiries can be sent to hello@designerex.com.au.